About

Company
profile

Eastern Commercial Furniture Pty Ltd (ecf) was founded in 1991 and markets furniture to the commercial sector, hospitality industry, educational institutions and government agencies.

ecf are certified to the latest joint Australian/International Standard AS/NZS ISO 9001 – Licence no. QEC 11554, since 1998, and it is our policy to achieve continuous quality improvement by applying the principles of this system throughout our organisation.

Healthcare Furniture Australia (HFA) was established to service the specific requirements of the health and aged care sector and has grown to become a market leader offering a total facilities service. 

The directors of the company have a combined industry experience of over 50 years and together with an accomplished sales and administration support team, have developed productive and efficient systems that allow it to provide a level of service and product that has placed it in a position of market significance.

Our Values

We value our company reputation and we are proud of the integrity, sincerity and transparency our employees demonstrate every day. Together we are a learning organisation, always listening to our customers and striving to maintain the discipline, processes and methodologies that offer the greatest reliability and quality of experience. We enjoy working side by side with our customers, participating in their enthusiasm for the project and delivering solid business value. We enjoy working together as a team, helping each other and the company grow.

Our Mission

Eastern Commercial Furniture and Healthcare Furniture Australia are committed to supplying the highest quality product to provide solutions to our customers’ requirements. We provide excellent personal service that consistently exceeds our clients’ expectations, products that are cost effective and aesthetically pleasing, whilst conscious of their impact on the environment. With the wealth of knowledge of our team, we intend to expand our presence in the marketplace by developing new products which are innovative, as well as exploring other opportunities for growth throughout Australia.

Our Vision

We are committed to seeking growth and prosperity in the Australian commercial furniture market. We will strive to reach our goals by meeting and exceeding the expectations of our customers. With honesty and integrity before profit, we will continue to improve service, provide value for money and offer new and innovative products. We will develop quality partnerships with our employees, suppliers and customers. Our intention is to continuously set standards of excellence which demonstrate our commitment to our goal to fulfill our vision. We continue to source product and evaluate our services to meet AS/NZS ISO 9001, Occupational Health and Safety and AFRDI standards, to ensure that clients’ requirements are met and to meet the ever changing needs of business environments, taking into account both technological advances and human kinetic developments.

Quality Assurance

ecf & HFA are committed to supplying product of the highest quality whilst conscious of their impact on the environment.

Eastern Commercial Furniture Pty Ltd is certified to the latest joint Australian/International Standard AS/NZS ISO 9001:2015 – Licence no. QEC 11554, since 1998, and it is our policy to achieve continuous quality improvement by applying the principles of this system throughout our organisation.

Local
Government
Supplier

ecf is a preferred supplier under Procurement Australia, Contract No. 1141/0830 - Office Furniture and Library Shelving to government and semi-government organisations. This contract is applicable in Victoria, New South Wales, South Australia and Tasmania and covers:
Category 1 – Desks, Workstations, Tables and Accessories
Category 2 – Seating
Category 3 – Storage Cabinets and Units

Occupational
Health and
safety

To ensure that we provide a safe and healthy work environment, Eastern Commercial Furniture has implemented an Occupational Health and Safety System throughout its organisation.

Guarantees
and after sales
service

Our products are guaranteed for a period of between 2 to 10 years depending on product and manufacturer. We offer an after sales service which includes reupholstery of seating, repolishing of existing furniture and reorganisation of office layout.